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The Health System of the Future

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Organized by D'Youville's Health Services Administration Department, The Health System of the Future introduces keynote speaker Josh Luke, PhD, on April 11, 2018.

Sponsored by the Health Foundation for Western & Central New York, this event includes a keynote presentation by Josh Luke, PhD, panel discussion, and a Q&A.

  • Approved for 1.5hrs of ACHE Face-to-Face Credits.
  • Approved for Category II Professional Development Credits for PAs and NPs.

Conference Schedule

Wednesday, April 11, 2018 ~ Blue Lounge, College Center
Program Outline   
4:00 - 4:30 PM VIP meet and greet (optional)
4:30 - 5:00 PM Walk-in registration & Check-in, Refreshments and Networking
5:00 - 5:15 PM Welcoming remarks from DYC Executive
5:15 - 7:00 PM  Keynote Presentation and Panel Discussion
7:00 PM Networking and Refreshments

Keynote Speaker & Panelists

Josh Luke, PhD

Josh Luke, PhD
Josh Luke, PhD

Dr. Josh Luke is well known for using personal stories to engage audiences and teach businesses and individuals how to prepare for forthcoming changes in the American health care system. His expertise includes sharing how to make health care more affordable for your family and employees, as well as how to get access to the best doctors and specialists who are often difficult to access. After ten years as a hospital CEO, Luke was out of a job, had no health insurance for his family, and his mother was diagnosed with Alzheimer’s Disease. He now finds solace in sharing his experiences as a caretaker for his mom; and being without health insurance for his family has given him a deeply emotional understanding of the other side of care delivery.

Since the passing of the Affordable Care Act, there have been multiple programs launched that incentivize health systems to coordinate care, the newest being MSPB, Better. Smarter. Healthier., and CCJR. Dr. Josh Luke’s expertise is in developing population management strategies that create new revenue streams for health systems. Luke shares Best Practices nationally to ensure hospitals develop revenue-driven programs in the post-acute, healthy lifestyle and wellness sectors.

Peers describe Luke as innovative, a thought-leader on population management, coordinated care, and readmission prevention — as well as a “futurist” on the Affordable Care Act and how it will shape the continuum. He authored a book titled, “Re-admission Prevention: Solutions Across the Provider Continuum”, which is the best-selling management series book of the year for the American College of Healthcare Executives. Experience includes Executive Faculty at the University of Southern California, Sol Price School of Public Policy, in the Healthcare Administration Department at Cal State Long Beach and also at Cal State Fullerton. He is also a former Board member for the Hospital Association of Southern California and the California Hospital Association Center for Post-Acute Care.

Jody Lomeo

Jody Lomeo
Jody Lomeo

Jody L. Lomeo is the President and Chief Executive Officer of Kaleida Health, the largest healthcare provider and largest employer in Western New York State. He joined Kaleida Health as interim CEO in January 2014 and was named to his current position in April that same year.

Lomeo, a Buffalo native, is also the President and Chief Executive Officer of the Great Lakes Health System of Western New York, the parent organization responsible for integrating the clinical activities of Kaleida Health, Erie County Medical Center Corporation (ECMC), University at Buffalo and the Center for Hospice & Palliative Care.

Lomeo has also facilitated the acquisition, affiliation and partnerships with numerous physicians, hospitals and health care systems. Combined, that impact of these various entities is over $2.0 billion in revenue with 11 hospitals, 16,000 employees and over 2,000 physicians.

During his tenure at Kaleida Health, Lomeo has led the organization through a remarkable transformation, improving quality of care, increasing market share, improving physician and employee relations, recording budget surpluses, increasing philanthropy and facilitating new construction. Most recently, Lomeo led the planning, financing and construction of the soon to be opened $270 million John R. Oishei Children's Hospital.

He has energized the organization through his style of collaboration and inclusive leadership. His focus on engaging physicians, nurses and staff fosters new ways to deliver more efficient, high quality patient care.

Prior to coming to Kaleida Health, Lomeo served as CEO of ECMC. He had spent eight years as a board member there before being recruited to serve as its leader in 2009. His focus on patient care and the community was a driving force in the hospital's rebirth and renaissance. Lomeo initiated talks with the County of Erie (New York), leading to two historic agreements that have stabilized the County's finances while ensuring that ECMC remain autonomous and financially independent. In addition to this, Lomeo was also instrumental in negotiating unprecedented agreements with the New York State Nursing Association and CSEA.

In prioritizing the community's interests, Lomeo was able to implement several physician-led clinical improvements on the ECMC campus. New programs and facilities involving head and neck surgery, breast surgery, and orthopedics, as well as a primary care network of providers have become a part of today's ECMC - all due to his Lomeo's leadership.

A new Center of Excellence in Transplantation and Renal Care and the new Terrace View Long Term Care facility has been joined by a Center of Excellence in Behavioral Health on the ECMC campus. Nearly $200 million of new construction occurred at ECMC under Lomeo, generating new economic development above the impact that this $500 million entity provides through annual operations.

Lomeo's role and impact in health care, business and the community have been recognized numerous times through various awards and achievements.

He has been named Business First's "CEO of the Year," the University at Buffalo School of Management's "Buffalo Niagara Executive of the Year," plus received Business First's "Health Care 50 Award," "D'Youville College's "Achievement in Health Care Award," and the National Federation for Just Communities "Leadership Award." In addition to this, Lomeo has been given the UNYTS "Gift of Life Award," the Leadership Buffalo "Openness to Change Award," Trocaire College's "Reflections Award" and the Amherst Chamber "Commitment to Excellence Award."

Lomeo has provided support and guidance to a number of community organizations as a volunteer over the years, He is a member of the Board of Directors at Evans Bancorp, Inc. (Evans Bank) and the Greater New York Hospital Association. His previously served on the boards of directors at St. Joseph's Collegiate Institute, D'Youville College and the Healthcare Association of New York State.

Nora OBrien-Suric, PhD

Nora OBrien-Suric, PhD
Nora OBrien-Suric, PhD

Nora OBrien-Suric, Ph.D., is the president of the Health Foundation of Western and Central New York. 

Prior to her appointment as president of the Health Foundation, OBrien-Suric served as a senior program officer at The John A. Hartford Foundation for eight years, where she was responsible for the development and oversight of national grants that improve care for older adults. 

OBrien-Suric has more than 25 years of experience in the field of aging, including serving as a program officer at the Brookdale Foundation and the director of partnerships at the International Longevity Center-USA. 

Earlier in her career, she was the founding manager of the Partnership for Eldercare Corporate Consultation Services, a development director for CityMeals-on-Wheels for the New York City Department for the Aging, and a subject matter expert in Medicaid, Medicare, Supplemental Security Income, and Adult Protective Services at the Institute on Law and Rights for Older Adults at the Brookdale Center on Aging. 

Other positions have included a geriatric mental health specialist and a geriatric social worker and discharge planner. 

OBrien-Suric holds a doctoral degree in social welfare from Hunter College School of Social Work, a master’s degree in Gerontology from the California State University at Dominguez Hills, and a certificate in geriatric mental health counseling from the University of Southern California Davis School. 

She is a member of the Geriatrics and Gerontology Advisory Committee to the Veterans Health Administration; a Fellow of the New York Academy of Medicine and is the Chair of their social work section; a member of the Age-Friendly NYC Commission and is a Co-Chair of their Public Safety Task Force; an immediate past member of the editorial board of Generations of the American Society on Aging; a former U.N. representative for the International Association of Geriatricians and Gerontologists, and is the past chair of the Gerontological Committee of the New York City Chapter of the National Association of Social Workers.

OBrien-Suric is happy to have relocated to Buffalo, NY with her husband, their rescue dog, and two cockatiels.

Thomas Quatroche, Jr., PhD

Thomas Quatroche, Jr., PhDThomas Quatroche, Jr., PhD

Tom Quatroche is President and Chief Executive Officer of ECMC, tasked with strategic oversight, external affairs, affiliations with other organizations, and the overall direction and success of ECMC.

Before being appointed to these positions, Tom Quatroche assumed a variety of senior roles within ECMC, including serving as the Senior Vice President of Marketing, Planning, and Business Development for a decade. His past responsibilities have included marketing, public affairs, government and community relations, strategic planning, and new business operations. Most recently, he held the role of interim CEO and guided ECMC through a key point of leadership transition.

Tom Quatroche has served on statewide committees in education and healthcare for both the State University of New York and the Healthcare Association of New York State (HANYS). He has represented ECMC on HANYS’s Task Force on Improving New York State’s Medicaid Program and Allied Executives Committee. His leadership also extends into the greater Western New York community, including positions on the New York State and Western New York Health Association Board, Trocaire College Board of Trustees, Buffalo State College Foundation Board and Buffalo Renaissance Foundation Board of Directors.

He served on the Hamburg Town Board for fifteen years. His work has been recognized by peers and the community alike, including as a past recipient of the 40 Under 40 award from Buffalo Business First. He’s also been a featured presenter at healthcare conferences on the topic of federal healthcare reform.

Education & Training:
  • PhD, Higher Education – Educational Leadership and Policy, The State University of New York at Buffalo
  • MS, Student Personnel Administration, State University of New York College at Buffalo
  • BS, Business Administration and Marketing, State University of New York College at Fredonia

CJ Urlaub

CJ Urlaub
CJ Urlaub

Mr. Urlaub has been the President & CEO of Mercy Hospital for since 2007.  Prior to his appointment, he was with the Catholic Healthcare Partners (CHP) System headquartered in Cincinnati, Ohio, where he held a number of positions including Chief Administrative Officer -  Mercy Hospital, Scranton, PA, and Interim President - St. Joseph’s Hospital, Warren, Ohio. From 1998 through 2003, Mr. Urlaub held positions with Kaleida Health - Buffalo, as the Vice President, Strategic Services, Planning and Quality, and Vice President, Process Improvement. He held positions with Buffalo General Hospital from 1988-1998 as Vice President, Quality, and Assistant Vice President, Operations. Mr. Urlaub started his career at St. Mary’s Hospital in Rochester, NY, where he held a number of administrative positions including Vice President, Clinical & Support Services.

Mr. Urlaub earned a Master’s of Business Administration and a Bachelor’s of Science from Rensselaer Polytechnic Institute.

He currently serves on the Catholic Health Acute Care Board, the Mercy Hospital Foundation Board, and is Chairman of the Board at D’Youville College. 


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College Center
D'Youville's College Center as seen from the corner of Porter and Fargo streets.

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Health Systems of the Future Flyer

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