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Help Desk

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Our Tech Support Team is available to support a variety of IT issues for all students, faculty and staff.

The new IT Tech Lounge is staffed with knowledgeable employees who are committed to providing the highest level of support possible to meet your needs. Each of our requests are given direct attention as we respond to your request as soon as possible. Our goal is to continually develop our services to meet and exceed your expectations and to be certain to deliver timely, high quality, and professional IT support.

  • Computer Hardware
  • D’Youville Accounts
  • Password Resets
  • Email
  • Printing
  • Microsoft Applications
  • Network Access
  • WiFi

 

Tech Support Request

Get help with all your technology needs by submitting a ticket with us. 

SUBMIT A TECH SUPPORT REQUEST


MY D'YOUVILLE

Access our internal D’Youville technologies, resources and apps through My D'YouvilleMy D'Youville is your home for email, applications, and to learn more about the resources available to you. With your account, you'll find a wealth of information and applications to make sure your education stays on track.


Visit Our Tech Lounge

Location: Visit us on the 1st Floor of the Bauer Family Academic Center (BFAC).
  Phone: 716-829-8282
Email: techsupport@dyc.edu 
Hours (EST): Monday - Friday from 7 AM - 6:30 PM & Saturday from 8 AM - 4 PM