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D’Youville to Hold ‘To Err is Human’ Documentary ScreeningPage Title

D’Youville to Hold ‘To Err is Human’ Documentary Screening

The number three cause of death in the United States is medical mistakes. The film ‘To Err is Human’ allows viewers a look at the future of the healthcare system and to see how experts are fighting this preventable harm. On Wednesday, March 27, D’Youville is holding a screening of 'To Err is Human’ at the Kavinoky Theatre beginning at 4:00 PM. The documentary focuses on this silent epidemic which causes approximately 440,000 preventable deaths each year as well as those working quietly behind the scenes to fix it.  

The film’s director, Mike Eisenberg, who will be attending the screening, says the work of his late father as the director of patient safety at a healthcare agency was an inspiration for the documentary and a chance for him to reconnect with his father’s work and the legacy he left behind.  

“We started this documentary as an effort to better understand how far the healthcare system has come since he declared ‘a war on medical errors’ and we found ourselves interviewing the experts in patient safety,” said Eisenberg. 

The film, says Eisenberg, is intended to create awareness of preventable errors, but also to showcase how many opportunities exist to get better. “We tell the story of medical errors from a perspective that promotes positive change, rather than blame. Those who work in healthcare do so to help others, but often the system gets in the way of that,” he added. 

When D’Youville originally requested a screening of the film it was the first time that Eisenberg had heard of the College, but the enthusiasm he received is part of the reason he wanted to visit the College and why he believes it is the perfect fit for the screening. 

“We love audiences like this because it reinforces the importance of talking about the issues and showcasing solutions underway across the country,” said Eisenberg. “We want every medical student and professional to see this film and think about it when they enter any interaction with a patient.” 

Following the film screening is a panel discussion featuring Chris Jerry, president and CEO of The Emily Jerry Foundation; Nora OBrien-Suric PhD, president of the Health Foundation of Western and Central New York; John Kane, senior vice president of quality and patient safety at Catholic Health; Roger Hungerford, CEO of Talis Equity; and Eisenberg. Moderated by Karen Panzarella PhD, associate professor of physical therapy and interprofessional education specialist at D’Youville, the panel will discuss the film and the changes being made to protect patients in area.  
After the event, Eisenberg hopes that people leave with one important takeaway: “I hope people feel empowered to speak up and become more vigilant, whether they are a patient or a provider.”  
The film follows a family who has lived through two horrible adverse events and shares their story to help shed light on what can be done to improve patient care.  
“Their story should inspire others to see the human side of this issue,” added Eisenberg.

For more information on the event, contact Kathleen Curtin, assistant professor of Health Services Administration at 716-829-7850 or by email at


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