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Help Desk

Submit a Help Desk request for technical support

Submit A Request for Help Desk Support

The D'Youville College Help Desk offers hands-on technical support for email, web access, file and print sharing, web applications and computer hardware and software (PCs and Macs).

When you submit a request for support through our Help Desk Ticketing System, you enable us to carefully monitor the progress of your request every step of the way. Your request goes directly to the appropriate technical support person for action, and the Help Desk Ticketing System provides you with a tracking number and details about how your new service request will be addressed.

All requests are given direct attention and will be resolved as soon as possible. 

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Contact Us

Computer Help Desk (for D'Youville students & employees)
Campus location: MAD 103
Office Hours: Mon-Fri, 8:00 AM to 5:00 PM
Phone: (716) 829-8282
Email: helpdesk@dyc.edu

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