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Health Services Management B.S.

A D'Youville employee talking to a student regarding courses.

Health Services Management, B.S.

Overview

Program Contents and Requirements

The health services management program is designed to provide a strong liberal arts and science background for students at the undergraduate level who wish to enter the health services job market directly after graduation. It is also designed to prepare students to continue graduate work in health services administration and other health-related fields. The program provides application to the clinical management sides of healthcare.

The program's first two years are devoted primarily to the study of the arts, humanities and sciences, which satisfy general education core requirements of the college's baccalaureate degree and other prerequisite requirements specified by the program curriculum. The remaining time is designed to provide a common body of health-related knowledge and concepts which serve as a foundation for integrating the clinical and administrative sides of healthcare. Courses in management and operations round out the liberal arts based education.

Within the program there are two tracks: health education and operations and health sciences. The health science track is required for students who are pursuing the doctorate in physical therapy. (See the physical therapy section of the catalog.)

Health Education and Operations Track

Students will be conferred a bachelor of science in health services management. Students in the education and operations track may enter the workforce as entry-level health care employees in hospitals, HMOs, long term care facilities, home care agencies and community care organizations. They may coordinate activities and communicate with diverse groups within the organizations and communities, and focus on achieving specific group, organizational and community health goals.

Two internships highlight the program. Internships introduce students to diverse professionals in a variety of healthcare settings. Examples of student placements are The Community Health Center of Buffalo, The March of Dimes, the American Red Cross, Erie County Medical Center, Roswell Park Cancer Institute, the Veterans Administration, to name a few.

Courses

Course Requirements

Health Services Management
Degree: B.S.

Course Requirements for the Major:
Course Number Course Name Credits
BIO 107

Human Anatomy & Physiology I

This is a study of the structural and functional relationships of the human organism, emphasizing cells and tissues, the integument, skeletal system, muscular system, nervous system and sense organs. This course consists of three lectures a week.

Prequisites: CPC-022, 1 semester of college chemistry., BIO-107L and BIO-107R

3
BIO 107L

Human Anatomy & Physiology Laboratory

This course accompanies BIO 107. This course consists of three hours of laboratory a week.

Prequisites: BIO-107

1
BIO 108

Human Anatomy & Physiology II

This continuation of BIO 107 emphasizes the digestive system, respiratory system, blood, cardiovascular system, urinary system, reproductive systems, endocrine system, human genetics and development. This course consists of three lectures a week.

Prequisites: CPC-022, Prior completion of BIO-107/L, BIO-108L

3
BIO 108L

Human Anatomy & Physiology II Lab

This course accompanies BIO 108. This course consists of three hours of laboratory a week.

Prequisites: BIO-108

1
ENG 111

Introduction to Literature: Acad Writing

This course is an introduction to literature and the fundamentals of academic writing. Students learn the skills essential to college success:critical reading and analytical thinking, interpretation, scholarly discussion and collaboration, effective oral presentation, composition of writing for both readers and listeners.

Prequisites: None

3
ENG 112

Liberal Arts Seminar: Research Writing

This course teaches academic research skills and writing based on a liberal arts topic. Topics vary by instructor.

Prequisites: None

3
MAT 123

Introduction to Applied Statistics

This course includes the underlying fundamental mathematical principles and their application to a wide range of statistical methods and tests. Included are the following: sampling, frequency distributions, probability, regression,confidence intervals, hypothesis testing, t-test, analysis of variance, chi-square and correlation. Existent computer software such as MiniTab is utilized by students to aid and facilitate the analysis of results. Not open to those who have taken MAT 120

Prequisites: one computer science course or take 1 course fromPHY-101L PHY-103L or PHY-111L

4
PSY 101

General Psychology

This course is an overall survey of the scientific study of behavior and mental processes. Topics include biology of behavior,sensation and perception consciousness, learning and memory,intelligence,motivation and emotion, stress and personality.

Prequisites: None

3
SOC 101

Principles of Sociology

This course examines interactions among individuals and groups within institutions. Attention is paid to the role of the state and the super-state in perpetuating social stratification in both North America and globally,and how unequal power relations organize society and shape identities. The ways in which individuals negotiate their lives in different social and economic contexts are also considered. Fundamental sociological concepts are investigated, such as culture,socialization, stratification,social structure,social institutions,and social interactions.

Prequisites: None

3
CSC

CSC 110 or CSC 151 or CSC 161

Choose one elective from CSC 110, CSC 151, or CSC 161
3
MAT

MAT 122 or MAT 125

Choose one elective from MAT 122 or MAT 125
3
PHI/RS

PHI 201 or RS 201

Choose one elective from PHI 201 or RS 201
3
PSC/ECO

PSC 201or ECO 201 or ECO 202

Choose one elective from PSC 201, ECO 201, or ECO 202
3
HIS

One HIS Elective

Choose one HIS elective
3
ELECTIVES

Six Electives

Choose six electives.
18

Subtotal: 57

In other academic areas required for the major:

Course Number Course Name Credits
PHI 204

Logic & Practical Reasoning

This course is a study of formal reasoning methods through informal fallacies, class logic and introduction to propositional logic.
Offered in: Fall Only
Prequisites: None

3
PHI 336

Problems in Professional Ethics

This is an interdisciplinary course that examines how sociopolitical conditions have contributed to the self image and value crisis in the health professions. A variety of problem-solving techniques are studied in order to offer alterative social policies that would reconstruct the identify of the professions.

Prequisites: Phi-201 or RS-201

3
PSY 203

Developmental Psychology

This course explores milestones of physical,cognitive and psychosocial development from conception through old age. Emphasis is placed on global principles that guide human growth and change across the lifespan. The course meets the core requirement in psychology.

Prequisites: None

3
RS 214

Challenges of Death

This course examines the ways in which death challenges human meaning and action. Topics such as the meaning of suffering and death,challenges of death to morality,psychological spiritual processes of dying and bereavement are considered.

Prequisites: None

3
SPE 201

Public Speaking

This is an introduction to speaking before groups and includes techniques of speech preparation and delivery,adapting to the purpose of the speaking situation,and practice in various types of oral presentation in a comfortable workshop atmosphere.

Prequisites: None

3
ENG

ENG 218 or ENG 231

Choose one elective from ENG 218 or ENG 231
3
SOC

SOC 309 or SOC 322

Choose one elective from SOC 309 or SOC 322
3

Subtotal: 21

Major:

Course Number Course Name Credits
HSM 203

Medical Terminology

This course applies medical terminology including word components (root word, prefix and suffix), medical abbreviations, pathologies and diagnostic tests. Students also learn how to conduct a chart review, interpret admission notes, surgical reports, discharge summaries, and understand the components of a SOAP note.

Prequisites: None

1
HSM 210

Delivering Health Services

This course presents a systems approach to the delivery of health services. Students will develop an understanding of the basic structures and operations of health care systems. The course examines resources, processes and outcomes of health systems.

Prequisites: None

3
MGT 305

Principles of Management

This course focuses on the nature and theory of management. It emphasizes the functional application of the basic principles of management to realistic business situations.
Offered in: Fall Only
Prequisites: None

3
MGT 435

Health Care Management

This course deals with working with staff, understanding dynamics of human behavior, goal setting and problem-solving techniques.

Prequisites: MGT-305

3
HRM 309

Principles of Human Resources Management

This course deals with the nature and theory of human resources management. It emphasizes the functional application of the basic principles of human resources management to realistic organizational situations.
Offered in: Fall Only
Prequisites: MGT-305

3
HSM 220

Community Health

This course presents an overview of public health agencies, but focuses on methods for creating and maintaining healthy communities. Students will learn how to function in the role of facilitating partnerships between communities, business and government.

Prequisites: None

3
HSM 406

Health Informatics

This course provides an overview of clinical information, administrative information and decision support information systems. Emphasis is placed on decision support, specifically information and analytical tools to support managerial decision making.

Prequisites: MGT-318 HSM-210

3
HSM 408

Reimbursement Payment System

This course analyzes third-party payment programs and reimbursement practices in the health care sector.

Prequisites: HSM-310 MAT-123

3
HSM 410

Health Care Law

This course introduces students to the major legal issues and principles in the health care field and in the administration of health care services and examines the phases of project planning and management. Students will learn how to set reasonable goals and determine a time line and budget. They will also learn how to lead and facilitate teams through the work plan.

Prequisites: HSM-210

3
MGT 318

Information and Communication Tech Mgt

The course explores the role, meaning, background and theory of MIS in the organization and focuses on planning, implementation, effect and challenges of management information and communication technologies.
Offered in: Spring Only
Prequisites: MGT-305, CSC-110 or CSC-151. Not applicable to ADVANCEstudents. See instructor for requisite override.

3

Subtotal: 28

Health Education and Operations Track:

Course Number Course Name Credits
HSM 310

Quantitative Methods

This course addresses the use of data analysis systems to evaluate the impact of health services delivery and on the application of quantitative analysis to decision making in the health services field.

Prequisites: MAT-123

3
HSM 312

Health Edu Program Planning & Evaluation

This course focuses on health education at the individual and population levels. Students will learn how to conduct a community diagnosis, mobilize communities for action in promoting healthy behaviors at individual and community levels. Students will learn how to align strategies with Healthy People 2010 and measure improvements.

Prequisites: None

3
HSM 314

Max Health Org Assets of Coord & Comm

This course presents coordination and communication as closely related strategies through which managers in HSMO and communities link together the various people and units within their systems to other organizations and agencies. Central to communication is an understanding of the interdependencies that exist in both internal structures and external relationships. Students will explore challenges associated with coordination and communication, and examine effective strategies for meeting these challenges.

Prequisites: None

2
HSM 320

Health Services Internship

Under the supervision of a qualified preceptor and program faculty, students complete approximately 80 hours of fieldwork in the area of community health and health education. This course includes one hour of weekly seminar.

Prequisites: HSM-210

2
HSM 414

Project Planning & Management

This course examines the phases of project and management in health care organizations. Students will learn how to use a systems approach to integrate local, state and federal health care mandates and professional standards in setting reasonable goals, determine a time line and budget. They will learn how to lead and facilitate team of support staff, professionals and allied health professionals through the work plan. They will learn to present the project verbally and in writing using a variety of presentation formats.

Prequisites: HSM-406

3
HSM 420

Advanced Health Services Internship

This course provides the opportunity for the application of theories and principles of classroom learning. Under the supervision of a qualified preceptor and program faculty, students will complete approximately 80 hours of fieldwork in an area of the health care system. This course includes approximately one hour of weekly seminar.

Prequisites: HSM-320

2

Subtotal: 15

Health Sciences Track:

Course Number Course Name Credits
CHE 111

Chemistry for Health Sciences

This is a survey of general and organic chemistry that emphasizes fundamental principles and the properties and characteristics of important groups of chemicals. This course consists of three lectures per week.

Prequisites: None

3
CHE 112

Chemistry for Health Sciences II

This survey of metabolism in the cell includes the instruction of compounds and other components involved in metabolism and regulation of metabolism. The course consists of two lectures per week

Prequisites: CHE-111

2
CHE 113

Chemistry Health Science Lab



Prequisites: None

1
PHY 111

Introduction to Physics

This course is designed for health services/PT majors and for other students who wish to use it to fulfill the core requirement in science. The course lecture must be taken prior to, or concurrently with, the corresponding lab. PHY 111 covers kinematics, dynamics, conservation of energy and momentum, and rotational motion. PHY 112 covers statics, fluids, oscillations, sound and waves, temperature and heat, electricity and magnetism, and ray optics.

Prequisites: None

3
PHY 111L

Introduction to Physics Lab

This course is an introductory astronomy course for students from all majors. Students are introduced to the basics of the telescope, light, the seasons and the tides, the moon, the sun, the solar system, stars, galaxies and the search for extraterrestrial intelligence. Experience involving field use of telescopes and other observational tools is incorporated into the course. Astronomy will satisfy the non-lab core science elective or can also be used as a free elective. If taken in conjunction with the optional PHY 142L, it will also fulfill the core science requirement for a laboratory-based science course.

Prequisites: None

1
PHY 112

Introduction to Physics

This course is designed for health services/PT majors and for other students who wish to use it to fulfill the core requirement in science. The course lecture must be taken prior to, or concurrently with, the corresponding lab. PHY 111 covers kinematics, dynamics, conservation of energy and momentum, and rotational motion. PHY 112 covers statics, fluids, oscillations, sound and waves, temperature and heat, electricity and magnetism, and ray optics.

Prequisites: None

3
PHY 112L

Introduction to Physics Lab

This laboratory accompanies the introductory astronomy course. The laboratory work supplements the lectures in PHY 142, focusing on the underlying physics of light, optics, wave motion and planetary motion.

Prequisites: None

1

See the physical therapy section of the catalog for specific requirements. Students in the health sciences track preparing for a career in P.T. also have the flexibility to take an elective course in exercise and sports studies, if interested.

Core Requirements: 57
In other academic areas required for the major: 21
In the specific area of concentration: 28
Practice Focus: 14-15
Total: 120-121

Requirements

Academic Requirements for the Health Services Management Program

Admissions Requirements

Applicants must meet these criteria for entrance into the health education and operations track of the health services management program:*

  1. A combined SAT score of 1000 (or ACT 21), and
  2. High school average of at least 85%, and
  3. High school rank in the upper one half of the class, and
  4. Minimum of two years of high school math and three years of science 5. Transfer students must have a minimum cumulative GPA of 2.50

* Refer to the physical therapy section of the catalog for admissions requirements specific to the health sciences track.

Good Academic Standing

To be in good academic standing for health education and operations track students must:*

  1. Achieve a semester GPA of 2.50, and
  2. Maintain a cumulative GPA of 2.50, and
  3. Earn minimum grades of C in all courses required for the student’s major.*

* Refer to the physical therapy section of the catalog for academic standing requirements specific to the Health Sciences track.

Academic Probation

Students who are not in good academic standing will be placed on academic probation for their next (non-summer) semester. Students on academic probation will be limited to 13 credit hours during the semester they are on academic probation.

Dismissal

Students will be dismissed from the HSM program** if they:

  1. Fail to remain in good academic standing while on academic probation or after having been on academic probation during a previous (non-summer) semester, or
  2. Fail to earn a minimum grade of C in a repeated course.

** Students dismissed from HSM/DPT program may be permitted to continue in health education and operations track if they otherwise meet all academic requirements of those tracks.

Regulations

Appeals

To appeal a decision rendered by the School of Health Professions faculty/administration that has academic consequences, you must follow the appeal procedures which are available at www.dyc.edu/appeals.

Department

Health Services Administration Department

The health services administration department offers a bachelor of science degree in health services management, health analytics, public health, as well as a master of science degree in health services administration, a doctorate in health administration, and three advanced certificates in health services administration, long-term care and clinical research associate. The undergraduate programs are described in the undergraduate catalog.

The health services administration department offers graduate courses in fall and spring semesters primarily with limited offerings in summer sessions. Classes are delivered full on campus, fully online (distance learning) and hybrid ( a mix of on campus and distance learning). On campus courses are offered on Monday through Thursday nights from 5:30 - 8:15 PM.