How to Refer Someone to Counseling
- Speak to the student with a calm, warm, and understanding manner.
- Clearly express your concerns by giving specific examples of observable changes that you have noticed in their behavior, work, academics, relationships, or life situations. Be sure to express these concerns as observations, not judgments.
- Reassure the student that help is available. Tell the student what services are available at the Personal Counseling Center, how to reach us, and that all services are confidential.
- If the situation is not a crisis, let the student know that it is okay to think about using our services and that if they choose not to go you will not take it personally.
- If the situation is a crisis, express your concern for their welfare and that you want to consult with someone that can better assist them. Then contact, the Personal Counseling Center.
Personal Counseling Center
Campus location: Marguerite Hall, 1st FL
Office Hours: Mon-Fri, 8:30 AM to 4:30 PM
Evening Hours by Appointment
Phone: (716) 829-7819
Kim Zittel, LMHC, NCC
Director, Personal Counseling Center
Licensed Mental Health Counselor
National Certified Counselor
Erin M. Moss, MA, LMHC-P
Mental Health Counselor
Isabel Molina, APRN BC
Psychiatric Nurse Practitioner
Our campus ministers are available for spiritual counseling and support
The D'Youville College Health Center provides information, health counseling, and emergency treatment.
If you know a student who seems to be in trouble or may potentially harm themselves, report it to the Students of Concern Committee.
D'Youville's Disability Services Office can find you the resources you need for academic success.