Information for Parents & Families

The Personal Counseling Center will gladly accept calls from concerned family members.

We are willing to discuss issues such as:

  • The process of referring your student to the PCC
  • The range of services provided by the PCC
  • Other on and off campus resources that may be appropriate
  • Issues commonly experienced by college students
  • Concerns regarding your student

If your family member sees a counselor at the PCC, we welcome you to share helpful information with us regarding his/her situation. Please be aware, however, that the student's attendance at the PCC and the content of our sessions will be kept confidential. Following mental health laws, we can only disclose this information with his/her written consent. Exceptions to this policy, for instance, would be an emergency situation where the safety of your student is at risk. Our confidentiality policy follows the ethical standards of the American Counseling Association. If you have any questions regarding our confidentiality procedures, please contact us.

Resources for Parents


Contact Us

Personal Counseling Center
Campus location: Marguerite Hall, 1st FL
Office Hours: Mon-Fri, 8:30 AM to 4:30 PM
Evening Hours by Appointment
Phone: (716) 829-7819

Kim Zittel, LMHC, NCC
Director, Personal Counseling Center
Licensed Mental Health Counselor
National Certified Counselor

Erin M. Moss, MA, LMHC
Licensed Mental Health Counselor

Isabel Molina, APRN BC
Psychiatric Nurse Practitioner


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  • Concerned?

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