Information for Parents & Families
The Personal Counseling Center will gladly accept calls from concerned family members.
We are willing to discuss issues such as:
- The process of referring your student to the PCC
- The range of services provided by the PCC
- Other on and off campus resources that may be appropriate
- Issues commonly experienced by college students
- Concerns regarding your student
If your family member sees a counselor at the PCC, we welcome you to share helpful information with us regarding his/her situation. Please be aware, however, that the student's attendance at the PCC and the content of our sessions will be kept confidential. Following mental health laws, we can only disclose this information with his/her written consent. Exceptions to this policy, for instance, would be an emergency situation where the safety of your student is at risk. Our confidentiality policy follows the ethical standards of the American Counseling Association. If you have any questions regarding our confidentiality procedures, please contact us.
Resources for Parents
- Extra Tips for Family Members
- Developmental Tasks of the College Student
- Parenting a New College Student
- Tips for Parents of Freshmen
- The Differences Between High School and College (PDF)
- Reducing Underage Drinking
- Signs of Body-Image Disturbance
- How to Help Someone with Body-Image Disturbance
- Bracelets Reveal Secret Society of Eating Disorders (PDF)
- Facts on Self-Injurious Behaviors
- Personal Counseling Center Brochure (PDF)
- Referral Guide for Faculty & Staff (PDF)
- Crisis Management Handbook (PDF)
Campus location: Marguerite Hall, 1st FL
Office Hours: Mon-Fri, 8:30 AM to 4:30 PM
Evening Hours by Appointment
Phone: (716) 829-7819 Kim Zittel, LMHC, NCC
Director, Personal Counseling Center
Licensed Mental Health Counselor
National Certified Counselor Isabel Molina, APRN BC
Psychiatric Nurse Practitioner
Our campus ministers are available for spiritual counseling and support
The D'Youville College Health Center provides information, health counseling, and emergency treatment.
If you know a student who seems to be in trouble or may potentially harm themselves, report it to the Students of Concern Committee.
D'Youville's Disability Services Office can find you the resources you need for academic success.