Welcome to the Department of Health Services Administration master's program at D'Youville College. I hope that you find the following information useful in your search for graduate education. You have chosen wisely in considering the Master of Science in Health Services Administration.

Health care is changing more rapidly than almost any other field. The field is changing in terms of how and where care is delivered, who is providing those services, and how that care is financed. There are a number of other current trends that are expected to continue:

  • Collaboration among provider organizations, physicians, businesses, insurers, and others to improve community health status
  • Increased emphasis on disease prevention and wellness promotion
  • An elderly population that will grow exponentially with the "Baby Boomer" generation
  • Better-informed patients demanding high-quality care
  • Pressure from business, government, insurers, and patients to control costs and demonstrate the value of the services delivered
  • Efforts to implement continuous quality improvement initiatives similar to those found in other fields
  • Integration of healthcare delivery organizations to create accessible, appropriate, and comprehensive care pathways for all people
  • Continual advances in medical technology

As you can see this is an exciting time for healthcare management. The field requires talented people to help introduce and manage the changes taking place. In their roles, healthcare executives have an opportunity to make a significant contribution to improving the health of the communities their organizations serve. As a result of the transformation taking place in the healthcare system, career options for healthcare executives are becoming more diverse. Increasingly, positions for healthcare executives may be found in a wide variety of settings, such as:

  • Ambulatory care facilities
  • Consulting firms
  • Health care associations
  • Home health agencies
  • Hospices
  • Hospitals and hospital systems
  • Integrated delivery systems
  • Long-term care facilities
  • Managed care organizations (such as HMOs and PPOs)
  • Medical group practices
  • Mental health organizations
  • Public health departments
  • University or research institutions

Today, an estimated 100,000 people occupy health management positions at numerous organizational levels, from department head to chief executive officer. Requirements for senior-level positions in healthcare organizations are demanding, but these jobs also offer opportunities to improve the system of care giving. With the growing diversity in the healthcare system, many executives are needed in settings other than the traditional hospital. However, competition is intense at all job levels, and many positions that previously required only a bachelor's degree now require a master's degree.

The Department of Health Services Administration at D'Youville College utilizes a faculty with diverse administrative, educational, and research experience to prepare our graduates to meet the demands of the healthcare industry. I look forward to discussing our program with you. Please feel free to contact us at any time.

Dr. Lisa Rafalson,
Department Chair

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Featured Photo

Lisa Rafalson, Chair of HSA and graduate student Orinthia Baker present a paper at 40th annual State Society on Aging of New York on Oct 17th in Rochester, NY.

Lisa Rafalson at State Society on Aging of New York conference

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