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Our tech support team is available to support a variety of IT issues for all students, faculty and staff.

The new Tech Lounge is staffed with knowledgeable employees who are committed to providing the highest level of support possible to meet your needs. Each of our requests are given direct attention as we respond to your request as soon as possible. Our goal is to continually develop our services to meet and exceed your expectations and to be certain to deliver timely, high quality, and professional IT support.

D'Youville's student lounge
D'Youville's student lounge
D'Youville's student lounge 3D printer
D'Youville's student lounge
D'Youville's student lounge
D'Youville's student lounge

Students can come take advantage of the Tech Lounge's features including study spaces and work stations along with the expertise of our staff to answer any and all questions related to:

  • Computer Hardware
  • D’Youville Accounts
  • Password Resets
  • Email
  • Printing
  • Microsoft Applications
  • Network Access
  • WiFi

Tech Support Request

Get help with all your technology needs by submitting a ticket with us. 



Access our internal D’Youville technologies, resources and apps through My D'YouvilleMy D'Youville is your home for email, applications, and to learn more about the resources available to you. With your account, you'll find a wealth of information and applications to make sure your education stays on track.

Visit Our Tech Lounge

Location: Bauer Family Academic Center (BFAC) 130
  Phone: 716-829-8282
Hours (EST):

Monday: 9:30am-6:00pm
Tuesday: 7am-6pm
Wednesday: 7am-4:30pm
Thursday: 7am-6pm
Friday: 7am-6pm
Saturday: CLOSED

Our Staff

Adam Caple - Senior IT Support Specialist
Senior IT Support Specialist 716-829-8282 Opt 0

Jenelle Dunning - IT Support Specialist
Jonathan Bayati - IT Support Specialist
Kai Phanhthalath - IT Support Specialist